In addition to all of the bike repair tasks that are our major focus, volunteers handle the various administrative tasks that arise such as ordering supplies, holding meetings, counting the money, managing the email stream, interacting with the IRS, wrangling patron information, keeping a staff calendar, etc. Over the years the following administrative clusters have formed:
- Education Cluster
- Financial Cluster
- Information Technology Cluster
- Operations Cluster
- Volunteer Cluster
We should have one or two people leading each of these clusters, known as "Cluster Coordinators". These Coordinators are responsible for making sure their cluster's responsibilities get done, but not necessarily for doing all the tasks themselves -- they are free to, and should, delegate.