Difference between revisions of "Operations Cluster"

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(A staff contact list already existed, so I linked it to this page)
(added coordinator description)
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'''Bike Kitchen Operations Cluster'''
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== Shop Operations Cluster ==
  
 
This page will serve as the center for the online activities and organization of the Bike Kitchen Operations Cluster.
 
This page will serve as the center for the online activities and organization of the Bike Kitchen Operations Cluster.
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[[Forms]]<BR>
 
[[Forms]]<BR>
 
[[Keyholders]]<BR>
 
[[Keyholders]]<BR>
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== Shop Operations Cluster Coordinator Description ==
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 +
The Shop Operations Cluster (SOC) is responsible for the physical maintenance and management of the Bike Kitchen. The SOC ensures that the shop is stocked at all times with supplies necessary for the smoothing running and efficiency of the organization, which includes tools, new parts, used parts, facility supplies, and office and administrative needs. The SOC will be overseen by one or two Shop Operations Cluster Coordinators (SOCC's), who will delegate tasks as needed to other volunteers in the SOC
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=== SOCC Responsibilities ===
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 +
* Keymaster
 +
* Order hardware supplies
 +
* Order facility supplies
 +
* Order new parts
 +
* Office supplies
 +
* Acquire used parts
 +
* Stock forms and cards
 +
* Develop and maintain parts-ordering policies
 +
* Ensure facilities maintenance
 +
* Manage shop manual
 +
* Manage tools
 +
* Metal Recycling Management
 +
* Manage subcontractors such as Cintas
 +
* Develop a shop rag circulation system
 +
* Tasks yet to be determined
 +
 +
=== SOCC Qualifications ===
 +
 +
* Knowledge of and commitment to the Bike Kitchen
 +
* Knowledge of shop needs
 +
* Knowledge of shop procedures and functions
 +
* Inventory management
 +
* Strong leadership and organization skills
 +
* Ability to represent the Bike Kitchen to other organizations and the public
 +
 +
=== Possible Other SOCC Volunteer Positions ===
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 +
* Parts Orderer
 +
* Keymaster
 +
* Hardware Parts Orderer
 +
* Facilities Supply
 +
* "Wide Reciever"
 +
* Used Bike Parts Coordinator / "Picker-Upper"
 +
* Metal Recycler
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* Cintas Coordinator
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=== Breakdown of Responsibilities ===
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 +
As the scope of the Operation Cluster was deemed large, it was broken into two positions: Facilities SOCC, and Administrative SOCC. The responsibilities for each are as follows:
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 +
==== Facilities SOCC Responsibilities ====
 +
 +
* Keymaster
 +
* Ordering hardware parts and facility supplies for shop
 +
* Metal recycling
 +
* General facilities maintenance (garbage, water, mail, Cintas, DSL, phone, etc.)
 +
* Tasks yet to be determined
 +
 +
==== Admin SOCC Responsibilities ====
 +
 +
* Acquisition and intake of donations
 +
* Ordering shop tools
 +
* Order and stock forms and cards
 +
* Develop and maintain shop rag circulation system
 +
 +
==== Joint Responsibilities ====
 +
 +
* Develop and maintain parts ordering policies
 +
* Facilities maintenance
 +
* Shop order deliveries
 +
* Maintenance of Shop Manual
 +
* Acting as liaison for the Bike Kitchen in communicating with property manager and contractors (plumber, electrician etc.)
 +
 +
==== Shop Emergencies ====
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 +
In addition to the above duties, the Facilities SOCC will also act as the immediate point of contact and responsible party in case of an emergency or a facilities related issue at the shop e.g. break-in, flood, power outage, etc. The Administrative SOCC is responsible for acting as the immediate contact and responsible party should the Facilities SOCC for some reason or other emergency be unavailable. Both SOCC's may work together to resolve any issue. Both SOCC's will communicate with each other regarding unavailability due to out of town vacations and the like to ensure that at least one SOCC will be available in case of emergency at any given time. Both SOCC's will have their contact numbers available in the shop for staff in case of such an emergency.

Revision as of 12:08, 14 April 2009

Shop Operations Cluster

This page will serve as the center for the online activities and organization of the Bike Kitchen Operations Cluster.

I do not have too much to say at this point, but suggestions for additional material to be included are welcome, as suggestions on content, or sections that I could make on the site that would better improve the organization and efficiency of the bike shop. Some thoughts are inventory management for tools, small /new parts for resale, and consumables; update-able work night tasks, and who knows what else?

Current subpages in this cluster are:

BK Staff Phone List
Cluster Members
Contacts
Forms
Keyholders

Shop Operations Cluster Coordinator Description

The Shop Operations Cluster (SOC) is responsible for the physical maintenance and management of the Bike Kitchen. The SOC ensures that the shop is stocked at all times with supplies necessary for the smoothing running and efficiency of the organization, which includes tools, new parts, used parts, facility supplies, and office and administrative needs. The SOC will be overseen by one or two Shop Operations Cluster Coordinators (SOCC's), who will delegate tasks as needed to other volunteers in the SOC

SOCC Responsibilities

  • Keymaster
  • Order hardware supplies
  • Order facility supplies
  • Order new parts
  • Office supplies
  • Acquire used parts
  • Stock forms and cards
  • Develop and maintain parts-ordering policies
  • Ensure facilities maintenance
  • Manage shop manual
  • Manage tools
  • Metal Recycling Management
  • Manage subcontractors such as Cintas
  • Develop a shop rag circulation system
  • Tasks yet to be determined

SOCC Qualifications

  • Knowledge of and commitment to the Bike Kitchen
  • Knowledge of shop needs
  • Knowledge of shop procedures and functions
  • Inventory management
  • Strong leadership and organization skills
  • Ability to represent the Bike Kitchen to other organizations and the public

Possible Other SOCC Volunteer Positions

  • Parts Orderer
  • Keymaster
  • Hardware Parts Orderer
  • Facilities Supply
  • "Wide Reciever"
  • Used Bike Parts Coordinator / "Picker-Upper"
  • Metal Recycler
  • Cintas Coordinator

Breakdown of Responsibilities

As the scope of the Operation Cluster was deemed large, it was broken into two positions: Facilities SOCC, and Administrative SOCC. The responsibilities for each are as follows:

Facilities SOCC Responsibilities

  • Keymaster
  • Ordering hardware parts and facility supplies for shop
  • Metal recycling
  • General facilities maintenance (garbage, water, mail, Cintas, DSL, phone, etc.)
  • Tasks yet to be determined

Admin SOCC Responsibilities

  • Acquisition and intake of donations
  • Ordering shop tools
  • Order and stock forms and cards
  • Develop and maintain shop rag circulation system

Joint Responsibilities

  • Develop and maintain parts ordering policies
  • Facilities maintenance
  • Shop order deliveries
  • Maintenance of Shop Manual
  • Acting as liaison for the Bike Kitchen in communicating with property manager and contractors (plumber, electrician etc.)

Shop Emergencies

In addition to the above duties, the Facilities SOCC will also act as the immediate point of contact and responsible party in case of an emergency or a facilities related issue at the shop e.g. break-in, flood, power outage, etc. The Administrative SOCC is responsible for acting as the immediate contact and responsible party should the Facilities SOCC for some reason or other emergency be unavailable. Both SOCC's may work together to resolve any issue. Both SOCC's will communicate with each other regarding unavailability due to out of town vacations and the like to ensure that at least one SOCC will be available in case of emergency at any given time. Both SOCC's will have their contact numbers available in the shop for staff in case of such an emergency.

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