Recirculating Project Bikes

Alon proposes the following on 11/6/2009:

The policy is that projects not worked on for over 2 weeks (14 days) are returned to circulation. Patrons are instructed to update the date on their project tag each time they work on their bike.

In reality we give a grace period of 1 week so it's projects untouched for 3 weeks that we put back in to circulation.

To put projects back in to circulation:

Call the patron and either speak to them or leave a message. The points are:

1. Your project has not been worked on in X days and is due to be returned to circulation.
2. If you speak to the person and they commit to coming in within the week, make a note of that on the tag.
3. If you get their voice mail, leave a message telling them that either their bike is being returned to circulation immediately or (if you are giving them a break as described below) that they should come in within the week or it will be returned to circulation.

In terms of deciding how flexible to be.

• Projects over 4 weeks untouched go back in to circulation unless #2 above.
• Projects over 3 weeks untouched with a small amount of work done on them go back in to circulation unless #2 above.
• Projects over 3 weeks untouched with a lot of work on them leave tagged as project bikes but call them to encourage them to come in to work on it. Make a note on the tag they you called and when.

This is a great volunteer task.