Difference between revisions of "Volunteer Coordination Cluster"

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== Staff Schedule ==
+
== Overview ==
 +
This cluster no longer has a main coordinator held accountable for all underlying responsibilites, and is instead now comprised of a variety of roles, each to be taken responsibility for by a staff member. The cluster need not be limited to the roles outlined below and may be added to at any time.
  
{| border="1" cellpadding="5"
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=== Qualifications ===
|-
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Commitment to a role should ideally be made by staff with at least 1yr experience with the shop. The requested length of commitment to a role is 1yr.
! Regular Shift !! Staff
 
|-
 
| WTF nites 6:30-9 || Ami, Shay, Katie Styer
 
|-
 
| Tue 6-9 || Daniel, Geoff, Charlie, John-Paul, Esther, Justin, Andrew (not 12/29 or 1/5)
 
|-
 
| Wed 6-9 || Geoffrey, Alon, Johnny, Jimmy, Evan, Ron
 
|-
 
| Thu 6-9 || Jordan, Marc, Rez
 
|-
 
|}
 
  
 +
== Roles and Responsibilities ==
 +
=== Shift Scheduler ===
 +
Maintains the schedule and fills gaps appropriately by reaching out to staff.
  
  
{| border="1" cellpadding="5"
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=== Meeting Facilitator ===
|-
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The person who fills this role should be staff, and should be able to attend most (if not all) staff meetings. This role is best suited for someone who already attends meetings regularly.
! colspan="2" | Saturday Shift !! Staff
 
|-
 
| Dec 19 || 12:00-3:00 || Iga, Ron
 
|-
 
| Dec 19 || 2:30-5:30 || Iga, Tim
 
|-
 
| Jan 9 || 12:00-3:00 || Iga, Ron, Genevieve
 
|-
 
| Jan 9 || 2:30-5:30 || Iga, Ron, Genevieve
 
|-
 
| Jan 16 || 12:00-3:00 || Iga, Ron, Genevieve
 
|-
 
| Jan 16 || 2:30-5:30 || Iga, Ron, Genevieve
 
|-
 
| Jan 23 || 12:00-3:00 || Iga, Ron, Genevieve
 
|-
 
| Jan 23 || 2:30-5:30 || Iga, Ron, Genevieve, Tim
 
|-
 
| Jan 30 || 12:00-3:00 || Iga, Ron, Genevieve
 
|-
 
| Jan 30 || 2:30-5:30 || Iga, Ron, Genevieve
 
|}
 
  
 +
*Monitors the list serve to identify issues that would need to be further discussed and/or voted upon at the next staff meeting, and creates the meeting agenda (agenda items should be items that have already been discussed and introduced to the list at least 2 weeks prior to the meeting).
 +
*Sends out an email 2 weeks before the next staff meeting, notifying the group of the agenda.
 +
*May send out an email 4 weeks in advance of the meeting to remind folks that the agenda will close 2 weeks prior to meeting date.
 +
*Facilitates meeting and appoints a minutes taker at the meeting.
  
{| border="1" cellpadding="5"
+
=== Volunteer Appreciation Planner(s) ===
|-
+
Plans semi-annual volunteer appreciation/staff party. This can be one person or a few people on a committee.
! [[Staff_Development_Hours | Staff Development]] !! Staff
 
|-
 
| Sun 6-9 || Brian, Angel
 
|-
 
|}
 
  
== Projects ==
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=== General Volunteer Coordinator ===
 
+
*Manages our volunteer@bikekitchen.org email address and answers all emails proactively (contact Ilana for login info).
{|class="wikitable" style="text-align:center; font-size:85%;"
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*Coordinates how we are to manage our volunteers on shift. One possibility of this role is to get an individual staff from each shift to commit to being  a volunteer coordinator for that shift, managing volunteers.
|-
 
!Project!!Description!!Notes!!Completed
 
|-
 
| Update Membership Forms || Although we capture "year of birth" in freehub, this is not a piece of information requested on our membership forms. Our membership master form should probably be updated to ask for this, and anything else that freehub has space for but is not on the membership form. || I think the master form is kept in a plastic protector in the desk in the office.  I think the solution is as easy as updating the master form, and then the next time copies get made, they will reflect the updated field. ||
 
|-
 
| || || ||
 
|-
 
| sample completed project name || sample description || sample notes || sample date completed
 
|}
 
 
 
== Volunteer Cluster Coordinator Job Description ==
 
 
 
The Bike Kitchen is a volunteer-run organization, and so the Volunteer Cluster Coordinator (VCC) is a crucial job. The position involves learning every aspect of how the Bike Kitchen works and working with all volunteers to ensure the smooth and successful operation of the Bike Kitchen. This person will work closely with the [[Administrative Clusters | other cluster coordinators]]. The VCC is free to define sub-roles of the Volunteer Coordinator Cluster and recruit volunteers to fulfill these sub-roles.
 
 
 
=== Responsibilities ===
 
 
 
* ensuring that all shifts are adequately staffed by mechanics and greeters
 
* coordinating with class teachers and the IT cluster to make sure that classes are taught regularly, advertised, and full
 
* [[Information_Technology_Cluster#Patron_Email_Distribution_List | communicating with members]]
 
* orienting and training mechanics and greeters
 
* throwing volunteer appreciation events
 
* [[Handbook#Becoming_a_Mechanic|recruiting mechanics]]
 
 
 
This position requires an average commitment of 5-10 hours per week, inclusive of one 3 hour scheduled mechanic shift per week.
 
 
 
=== Qualifications ===
 
  
* Knowledge of and commitment to the Bike Kitchen (1-2 years experience preferred)
+
=== Greeter Trainer ===
* Ability to encourage people to volunteer and learn at the Bike Kitchen
+
So, you’ve been greeting for a while and you rock it at it, huh? Are you so familiar with our shop policies and greeter tasks inside and out that you feel like a greeter guru?
* Strong leadership and organization skills
+
*-Work with staff to recruit new, steady greeters
* Ability to represent the Bike Kitchen to other organizations and the public
+
*Implement the new greeter training that Angel developed with new greeters (perhaps through planned training sessions, or individual shift shadowing).
  
=== Other Current VC Volunteer Roles ===
+
=== Work Night Coordinator ===
 +
*-Keeps the collective informed of upcoming work night, sends out reminders at least 2 weeks in advance (all dates are on the calendar).
 +
*helps to identify work night projects and tasks
 +
*recruits staff to attend
 +
*May put a call out for volunteers to attend as well as they see fit.
  
* Membership Coordinator
+
=== Donations ===
* Shift Leaders
+
*Develops and maintains a relationship between the BK and potential donor bike shops.
* Greeters
+
*Coordinates donation pickup and checks in with shops as needed
* Class Instructors
 
* info@bikekitchen.org email respondent
 

Latest revision as of 14:42, 13 September 2017

Overview

This cluster no longer has a main coordinator held accountable for all underlying responsibilites, and is instead now comprised of a variety of roles, each to be taken responsibility for by a staff member. The cluster need not be limited to the roles outlined below and may be added to at any time.

Qualifications

Commitment to a role should ideally be made by staff with at least 1yr experience with the shop. The requested length of commitment to a role is 1yr.

Roles and Responsibilities

Shift Scheduler

Maintains the schedule and fills gaps appropriately by reaching out to staff.


Meeting Facilitator

The person who fills this role should be staff, and should be able to attend most (if not all) staff meetings. This role is best suited for someone who already attends meetings regularly.

  • Monitors the list serve to identify issues that would need to be further discussed and/or voted upon at the next staff meeting, and creates the meeting agenda (agenda items should be items that have already been discussed and introduced to the list at least 2 weeks prior to the meeting).
  • Sends out an email 2 weeks before the next staff meeting, notifying the group of the agenda.
  • May send out an email 4 weeks in advance of the meeting to remind folks that the agenda will close 2 weeks prior to meeting date.
  • Facilitates meeting and appoints a minutes taker at the meeting.

Volunteer Appreciation Planner(s)

Plans semi-annual volunteer appreciation/staff party. This can be one person or a few people on a committee.

General Volunteer Coordinator

  • Manages our volunteer@bikekitchen.org email address and answers all emails proactively (contact Ilana for login info).
  • Coordinates how we are to manage our volunteers on shift. One possibility of this role is to get an individual staff from each shift to commit to being a volunteer coordinator for that shift, managing volunteers.

Greeter Trainer

So, you’ve been greeting for a while and you rock it at it, huh? Are you so familiar with our shop policies and greeter tasks inside and out that you feel like a greeter guru?

  • -Work with staff to recruit new, steady greeters
  • Implement the new greeter training that Angel developed with new greeters (perhaps through planned training sessions, or individual shift shadowing).

Work Night Coordinator

  • -Keeps the collective informed of upcoming work night, sends out reminders at least 2 weeks in advance (all dates are on the calendar).
  • helps to identify work night projects and tasks
  • recruits staff to attend
  • May put a call out for volunteers to attend as well as they see fit.

Donations

  • Develops and maintains a relationship between the BK and potential donor bike shops.
  • Coordinates donation pickup and checks in with shops as needed