Information Technology Cluster

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IT Cluster Coordinator Job Description

The Bike Kitchen uses a variety of mission critical and non-critical technologies to run our organization. The IT Cluster (ITC) Coordinator is accountable for making sure that this mosaic of technologies is stable and available to staff and patrons. Some may be handled directly by the ITC Coordinator while others may be delegated to volunteers accountable to the ITC Coordinator.

An important role of the ITC Coordinator is as the single point of contact for technology concerns. It is important for this person to maintain organized and accessible information on all of the Bike Kitchen's systems so that others can use and maintain them.

This position requires an average commitment of 4-6 hours per week, inclusive of one 3 hour scheduled mechanic shift per week, and reports monthly to the board.

Responsibilities

Mission critical systems

  • bikekitchen.org web site - hosting, content updated, DNS configuration
  • bikekitchen.org email accounts - hosting, configuration
  • Yahoo Group - management
  • Staff wiki
  • Brown paper tickets class registration
  • Freehub membership database - enhancement definition, ongoing software development and user support
  • Shop computer and internet connection

Non-critical systems include

  • Flickr account
  • MySpace page
  • yelp page
  • others?

Qualifications

  • Knowledge of and commitment to the Bike Kitchen
  • Strong organization and communication skills
  • First hand experience with the technologies mentioned above or managing people with that experience

Currently Delegated IT Cluster Responsibilities

  • Responding to emails sent to info@bikekitchen.org (Jack)